The Customer Information Center of China Merchants Bank New York Branch (CMBNY) is an information platform for customers to view, download and print customer transaction slip, monthly statements and other business notices online.
Customer Information Center is available 24/7. Customers can self-register and use Customer Information Center on CMBNY official website. Customers can view the last 13 months of deal slips and other business notices as well as the last 36 months of monthly statements.
Within 2 months of closing the last account with CMBNY, customers can still use the Customer Information Center to view relevant documents and the latest monthly statement. After that, the Customer Information Center service will be terminated, and customers will not be allowed to log in to the Customer Information Center.
New customers can register and log into the Customer Information Center 24 hours after receiving the first Account Opening Advice. Currently, only the contact person email address reserved in CMBNY can use the Customer Information Center. Before using the Customer Information Center for the first time, please read the《Customer Information Center User Manual》carefully.
Should you have any questions when using the Customer Information Center, please feel free to contact your relationship manager.
